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Payment

Posted: 02 Apr 2021, 17:15
by captanaizen53
Hello,

I made a payment thrue eth, when can I expect my membership?

Re: Payment

Posted: 02 Apr 2021, 17:17
by ColdCristal
Our system needs maximally 10 minutes to catch up with blockchain.

Re: Payment

Posted: 02 Apr 2021, 17:17
by captanaizen53
I paid 30 minutes ago

Re: Payment

Posted: 02 Apr 2021, 17:19
by ColdCristal
If payment isn't confirmed automatically it can be due one of two reasons:
- amount mismatch - amount paid must match EXACTLY what we requested
- session timeout - you paid after more than 20 minutes since session start time

In those cases I will need to confirm your payment manually. Please send me address you have paid to via PM (as text please, no screenshots).

Re: Payment

Posted: 10 Apr 2021, 20:10
by xbluehx
same for me i did one payment i didnt recive sub

Re: Payment

Posted: 10 Apr 2021, 20:36
by ColdCristal
Same reason. Please copy & paste both address and amount. They have to match exactly.