captanaizen53
Posts: 9
Joined: 31 Mar 2021, 21:49

Payment

Hello,

I made a payment thrue eth, when can I expect my membership?
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ColdCristal
Site Admin
Site Admin
Posts: 6323
Joined: 02 Jul 2012, 21:24

Re: Payment

Our system needs maximally 10 minutes to catch up with blockchain.
captanaizen53
Posts: 9
Joined: 31 Mar 2021, 21:49

Re: Payment

I paid 30 minutes ago
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ColdCristal
Site Admin
Site Admin
Posts: 6323
Joined: 02 Jul 2012, 21:24

Re: Payment

If payment isn't confirmed automatically it can be due one of two reasons:
- amount mismatch - amount paid must match EXACTLY what we requested
- session timeout - you paid after more than 20 minutes since session start time

In those cases I will need to confirm your payment manually. Please send me address you have paid to via PM (as text please, no screenshots).
xbluehx
Posts: 1
Joined: 10 Apr 2021, 18:58

Re: Payment

same for me i did one payment i didnt recive sub
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ColdCristal
Site Admin
Site Admin
Posts: 6323
Joined: 02 Jul 2012, 21:24

Re: Payment

Same reason. Please copy & paste both address and amount. They have to match exactly.

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