captanaizen53
VIP
VIP
Posts: 9
Joined: 31 Mar 2021, 21:49

Payment

02 Apr 2021, 17:15

Hello,

I made a payment thrue eth, when can I expect my membership?

User avatar
ColdCristal
Site Admin
Site Admin
Posts: 5782
Joined: 02 Jul 2012, 21:24

Re: Payment

02 Apr 2021, 17:17

Our system needs maximally 10 minutes to catch up with blockchain.

captanaizen53
VIP
VIP
Posts: 9
Joined: 31 Mar 2021, 21:49

Re: Payment

02 Apr 2021, 17:17

I paid 30 minutes ago

User avatar
ColdCristal
Site Admin
Site Admin
Posts: 5782
Joined: 02 Jul 2012, 21:24

Re: Payment

02 Apr 2021, 17:19

If payment isn't confirmed automatically it can be due one of two reasons:
- amount mismatch - amount paid must match EXACTLY what we requested
- session timeout - you paid after more than 20 minutes since session start time

In those cases I will need to confirm your payment manually. Please send me address you have paid to via PM (as text please, no screenshots).

xbluehx
VIP
VIP
Posts: 1
Joined: 10 Apr 2021, 18:58

Re: Payment

10 Apr 2021, 20:10

same for me i did one payment i didnt recive sub

User avatar
ColdCristal
Site Admin
Site Admin
Posts: 5782
Joined: 02 Jul 2012, 21:24

Re: Payment

10 Apr 2021, 20:36

Same reason. Please copy & paste both address and amount. They have to match exactly.

Return to “Pre-Sale Questions”

Who is online

Users browsing this forum: AhrefsBot, Bing [Bot], Majestic-12 [Bot] and 3 guests